Services and Programs
Roots&Routes: Concierge Service
This new service is perfect for anyone who needs hands-on support every step of the way—whether you’re a senior, a non-Armenian speaker, or just someone who prefers not to deal with the hassle. We’re here to help.
To support your integration, Repat Armenia has partnered with Yeghsa to bring you Roots & Routes (R&R), a personalized concierge service to help you with:
✔ Appointment Making – Scheduling with relevant institutions.
✔ Document Guidance – Explanation of required documents.
✔ Application Support – Assistance in filling one application form.
✔ Accompaniment – Accompaniment to up to 2 appointments.
✔ Research & Recommendations – One type of establishment of the Applicant’s choice: gyms, beauty salons, activities, etc. (3–5 options provided for the selected establishment).
⚠️This service does not include employment, business and legal support as they are provided by our other partners.
Those eligible will receive free assistance for 2 cases:
✅1 Institutional Case – Ministries, healthcare, immigration & citizenship services, banks, schools, and kindergartens.
✅1 Lifestyle Cases – Locations for leisure, appointments, reservations, real estate, and minor conflict resolution.
Eligibility criteria
To qualify, you must meet at least one of the following:
✔ Minimum 25% Armenian origin
✔ AVC/Birthright Armenia volunteers or alumnus
✔ Married to an Armenian
Note: Priority will be given to those who moved to Armenia in the past 2 years
💡 Not eligible? You can still access Yeghsa’s services directly at regular pricing. Contact them at [email protected]
💙 100% of profits from Roots & Routes: Concierge Service will be donated to Ser by Yeghsa’s elderly care initiatives.
How to take advantage of this
Step 1 - Register/Login on repatarmenia.org
Step 2 - Go to your personal space and open a case
Step 3 - Case Review Our case manager will review your inquiry and provide requested information within 2 working days.
Step 4 - Follow-Up Within 2 days, our Community Engagement Manager will reach out to confirm your need for R&R services.
Step 5 - Case Activation If eligible, we’ll inform you of the scope and limitations of R&R’s services before transferring your case.
Step 6 - Final Confirmation – A Roots & Routes Case Manager will send the T&Cs via email and call you within 24 hours. Your case will be considered active only after you respond.
💡 Once activated, your package will be valid for 2 months from the date your first case is considered open. If you do not answer within one month of transfer, your case will not be activated.
Case Completion Survey – At the end of your case, you’ll be asked to complete a survey.
Your feedback is essential for us to continue receiving funding and improving the service!
For inquiries, contact us at +374 43 778434 or via email [email protected] with the subject “Roots & Routes: Concierge Service”.
Take advantage of this program today! (Limited availability)
Click here to apply for the service.
